When you contact our Support Centers, our automated attendant will guide you through the available options.
Please note that some of our Customer Support phone numbers have changed. Click here for the new numbers.
Contact your regional Training group using the email addresses below.
We use product family specific e-mail addresses to route your issues to the most appropriate resource. If you do not know which e-mail address to use, you can direct your inquiry to eSupport@aspentech.com.
An Aspen PIMS Certified User has proven in-depth understanding of and the practical skills required to run planning models. Passing this exam proves your skills in: running and evaluating model data and reports. This person also demonstrates fluency with some advanced skills such as modifying model structure and troubleshooting.
Audience:Process EngineerPlanning EngineerPlant EconomistPlant Business Analyst