Support Center Hours & Phone Numbers

When you contact our Support Centers, our automated attendant will guide you through the available options.

Region (holiday schedule)

North & Latin America
8:00 - 19:00 Eastern Time
Monday - Friday

North America Support Center (toll-free)+1 888 996 7100
U.S., Canada, Mexico+1 781 221 5500
Argentina(54) 800-345-0743
Brazil(55) 11 3197-3054
Colombia(57) 1 5088504
Mexico(52) 55 1167 8268
Venezuela (toll-free)(58) 800-1049175

Europe, Middle East, and Africa
8:30 - 18:00 Central European Time
Monday - Friday

Austria(43) 720 116664
Belgium (toll-free)(32) 800 40 687
Denmark(45) 89 88 20 65
Finland(358) 9 42450027
France(33) 184 88 64 86
Germany (toll-free)(49) 0800 1010068
Ireland(353) 818 000 171
Italy(39) 800 596 377
Netherlands(31) 85 208 3113
Norway(47) 37 71 59 06
Russia(44) 203 973 34-31
South Africa(27) 87 550 3890
Spain(34) 932 20 16 60
Sweden(46) 31 301 18 44
Switzerland(41) 31 528 03 17
UAE (toll-free)(971) 800-0320904
United Kingdom(44) 800 060 8929

Asia and Pacific Region
9:00 - 17:00 Local Time
Monday - Friday

Australia(61) 03 8652 1086
China(86) 400 098 1865
India(91) 000 8009 190585
Indonesia(62) 21 5096 0391
Japan(81) 3-4579-0258
Korea (toll-free)(82) 080-822-1493
Korea(82) 2-6105-2463
Malaysia(60) 3-3099 2676
Philippines(63) 2 271 1405
Singapore(65) 3158 1682
Taiwan(886) 00801 856 983
Thailand(66) 1800 012 377

Manufacturing Execution Systems
8:00 - 19:00 Eastern Time
Monday - Friday

North America+1 888 996-7100
After Hours - All regions (Critical MES issues only)Press 0 for after hours

Digital Grid Management
8:00 - 17:00 Central Time
Monday - Friday

North America+1 763 551-0559 Ext #2
After Hours - All regions (Critical Digital Grid Management issues only)+1 866 500 6744

Digital Grid Management
8:00 - 17:00 Central European Time
Monday - Friday

Europe (excluding NL)+34919540870
Netherlands+31208991678

Digital Grid Management
8:00 - 17:00 Local Time
Monday - Friday

India+91 8904222009
AUS/NZ+61280742222