Issue Launching the Emergency Patch (EP) Installer
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Products:
AES Install
Last Updated:
13-Jul-2021
Last Updated:
13-Jul-2021
Versions:
Article ID:
000097856
Article ID:
000097856
Primary Subject:
Issue Launching the Emergency Patch (EP) Installer
Problem Statement:
Customer may not be able to run the V12 Emergency Patch installer directly due to some security restrictions.
Solution:
Users can expand the emergency patch installer to a local folder and then run the EP.exe to start the emergency patching process.
Using a ZIP extract tools such as 7zip or WinZip, customers can extract the contents of emergency patch installer.
After the file extraction, run the "EP.exe" from the extracted folder to start the patching process.
To run the EP.exe silently provide the “/s” parameter as part of the command.
Keywords:
Emergency Patch (EP)