Known Issue: Connection between RTO Watch and CIM-IO fails in Aspen OnLine V12.1 (DEFECT 600565)
Download as pdf :
Products:
Last Updated:
14-May-2021
Last Updated:
14-May-2021
Versions:
Article ID:
000098533
Article ID:
000098533
Primary Subject:
Applicable Versions
This issue exists in V12.1.
Problem Statement:
If RTO Watch is configured with Aspen OnLine, the CIM-IO connection will fail.
Solution:
Navigate to C:\Program Files (x86)\AspenTech\CIM-IO\io\Cimio_rto and open the file named cimio_rto.exe.config. Change the AspenOnLineVersionMinor string from 0 to 1, save the file, then restart CIM-IO.