Management Escalation Contacts

If you would like to discuss or escalate your experiences with our products, support, or training services, please contact our management team below:

North and Latin America Support
Rahul Koorapati Bhasker, USA +1 281 504 3195 Director of Support & Training for all Products
Daniela Cermeno, Mexico +52 55 8882 1829 Director of Support & Training for all Products

Europe and Africa Support
Chris Jennings, UK +44 1189 226 405 Sr Director of Support & Training for all Products

Asia Pacific and Middle East Support
Rocky Liu, Singapore +86 10 592 41774 Director of Support & Training for all Products

Other Contacts
Daniela Cermeno, Mexico +52 55 8882 1829 Global Customer Care

Global Academic Program

Senior Management - Worldwide Global Customer Support & Training
David Reumuth, USA +1 281 584 1933 Global Customer Support & Training

Executive Management Contact
Steven Qi, USA +1 281 584 1020 SVP of Customer Support & Training