When you contact our Support Centers, our automated attendant will guide you through the available options.
Please note that some of our Customer Support phone numbers have changed. Click here for the new numbers.
Contact your regional Training group using the email addresses below.
We use product family specific e-mail addresses to route your issues to the most appropriate resource. If you do not know which e-mail address to use, you can direct your inquiry to eSupport@aspentech.com.
Obtain a good working knowledge of the installation and configuration process. Develop an understanding of the system requirements. Reduce installation time. Improve user experience.
System Administrators and/or persons responsible for installing and maintaining the Aspen software.
Introduction to Software License Manager (SLM)