Academic Order

Locating Your System Name

A license System Name is a unique identifier that is used by AspenTech for tracking purposes and license generation. The System Name is normally required when requesting a license file through the AspenTech Support Site.

To determine the System Name for a given license file, simply open the license file using the Windows Notepad (or any text editor). The System Name is the last field in the first line. The format of the System Name is usually LSYSXXXXX.Y or SYSXXXXX.Y where Y is the version number. In the example below, the System Name is LSYS12345, version 4:

The license file can be located in one of the following directories:

Standalone Licenses (format lservrc_0X_XXXX.slf or lservrc_0X_XXXX.lic):

Program Files\Common Files\HyproTech\Shared\
Program Files (x86)\Common Files\HyproTech\Shared\
Program Files\Common Files\AspenTech Shared
Program Files (x86)\Common Files\AspenTech Shared

Network licenses (file format lservc – no file extension):

Program Files\Common Files\Safenet Sentinel\Sentinel RMS License Manager\WinNT\
Program Files(x86)\Common Files\Safenet Sentinel\Sentinel RMS License Manager\WinNT

Contact Definitions

Responsible Professor

The individual, who shall be an Institution employee, and the professor or the chairperson of the department whom Institution has designated to contact AspenTech.

Technical Contact

The primary user of the Software, generally a professor who teaches and does research and whom the Institution has designated to contact AspenTech.

System Contact

An individual whom Institution has designated to communicate with AspenTech relative to computer or installation matters.

AspenTech Academic Order

If you are an existing AspenTech customer with a support account, please select "Login" below to begin the order process. If you are a new user, please click the "Guest" button.

If you have any questions about the academic program, e-mail CustomerCare@aspentech.com.