Getting Started with aspenONE Update Agent

The aspenONE Update Agent helps you download, install, and/or deploy available software updates (also known as "patches").

• The Local Updates option allows you to install updates found locally on your machine.
• The All Available Updates option allows you to install updates found locally on your machine and search for additional updates using your AspenTech Support Center credentials. The aspenONE Update Agent communicates with the AspenTech Support Center to retrieve updates. A service allows you to schedule the aspen ONE Update Agent to search for patches daily, weekly, or monthly (depending on your preference). The aspen ONE Update Agent helps you download and install updates from the Support Center. 
• The Unattended Deployments option is generally used by IT personnel. It allows you to silently deploy product updates. 

Using the aspenONE Update Agent

To use the aspenONE Update Agent:

1. To launch the aspenONE Update Agent, perform one of the following tasks:

• From the Start menu, click Aspen Configuration | aspenONE Manager. On the aspenONE Manager, click Update Agent. The aspenONE Update Agent appears.

Note: For the All Available Updates workflow, you will an AspenTech Support account to download updates.
 
     
 
2. On the Welcome screen, select one of the following options:

• Local Updates Only: Select this option to only install updates found locally on your machine. This option is only available for selection if the Program Files (x86) | Common Files | AspenTech Shared | Update Agent folder contains updates for AspenTech products installed on your machine. Usually, this occurs if an administrator provided updates.
  • Note: If no updates are located on your machine, the Local Only Updates option will be unavailable.
• All Available Updates: Select this option to install updates found locally on your machine and search for additional updates using your AspenTech Support Center credentials. When this option is selected, you can also configure settings to be notified when new updates become available.

3a. To install local updates only:

• On the Welcome screen of the aspenONE Update Agent, click Local Updates Only.
  • 
• On the View Installed Products screen, review the list of products installed on your machine.
• On the Select Updates screen, select updates for installation.
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• On the View Updates Summary screen, review a summary of the updates and install the selected updates.

3b. To install all available updates:

• On the Welcome screen of the aspenONE Update Agent, select the All Available Updates option
  • 
• On the View Installed Products screen, review the list of products installed on your machine.
• Specify your AspenTech Support Center credentials on the dialog box.
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• [Optional] configure the service to receive notifications for AspenTech product updates.
• On the Select Updates screen, select updates for installation.
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• On the View Updates Summary screen, review a summary of the updates and install the selected updates. 
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  • You have the option to Download Only or Download and Install Updates the patches you had selected. 
    • Click Download Only to download the selected updates to a new Patches folder in the same directory as the aspenONE Update Agent.
    • Click Download and Install Updates to download and install the selected updates one at a time. 
• Click Close to close the aspenONE Update Agent. 

Unattended Deployments

The Unattended Deployments workflow is the only available option when you selected the Prepare Deployments (For IT Personnel/Deployment Groups) administrative workflow on the aspenONE Installer. This workflow allows you to automatically deploy AspenTech software to multiple computers to ensure a consistent configuration of the software on all target computers. User inputs are recorded using the built-in record option. For further information regarding preparing deployments, refer to the aspenONE Deployment Guide. 

The Unattended Deployments option only appears when you have created a deployment package. 

The workflow is as follows:

1. Perform one of the following tasks:
   1. On the Welcome screen of the aspenONE Update Agent, select the Unattended Deployments option.
   2. After the unattended install response recording is complete, on the final screen of the aspenONE Installer, click the aspenONE Update Agent hyperlink. The Unattended Deployments workflow is automatically selected, and a dialog box appears.
2. Specify user credentials on the dialog box.
3. On the Available Updates screen, select updates for deployment.
4. On the Deployment Summary screen, review a summary of the updates and deploy the selected updates.

References:

For additional instructions on how to download patches, or deploy patches, refer to the aspenONE V15 Unattended Installation Guide KB.
There you can find instructions on how to Download patches using aspenONE Update Agent: Unattended Deployments, along with Creating the SCCM Application for AspenTech Cumulative Patches.

Here is the article on using the update agent even if you do not have AspenTech Software installed: https://esupport.aspentech.com/S_Article?id=000098648

If you don't have the AspenTech Software installed, you can download the Update Agent in the Attachments section at the end of this article

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